How to fix touchscreen not working in Windows 11

by Surya Prakash

You’re sick of typing and clicking on your keyboard and mouse all day long? Touchscreens are always available. It is becoming more common to use laptops with touchscreens so that users are able to directly touch the screen to move a mouse, perform clicks, and interact with apps. With the interface lift introduced in Windows 11, Microsoft brings fresh air to the operating system. Users can use the touch functionality throughout the OS by using buttons, context menus, and the context menu. In the event that the touchscreen fails to function entirely, what can be done?

If you are experiencing a touchscreen error in Windows 11, you can follow a few solutions.

The 5 best ways to fix touch screen problems in Windows 11

Solution 1 – Removing the thick screen guard can help with touch issues

Screen protectors are often applied to 2-in-1 devices with touchscreens, such as the Surface Pro. Touch inputs may not be accurate when you use a screen protector to prevent scratches because of the thickness of the protector.

It’s likely you aren’t the only one experiencing touch input problems if other users report the same issue with the screen protector. Look for an alternative that’s not too thick to register touch input correctly and remove the screen guard.

Solution 2 – Make sure to Clean your Device Screen

Grease, dirt, or dust particles can also cause touchscreen problems when they get stuck on your display. For the best results, use a microfiber cloth instead of any other random material lying around to clean the screen of any dust that may have accumulated.

The only screen cleaner you should use to clean your screen is a certified screen cleaner and not a screen cleaner intended for home use. After the screen has dried, use the touchscreen again after allowing it to dry for a few minutes.

Solution 3 – Try Disabling and Enabling TouchScreen drivers

To resolve the issue, you can disable the touch screen on the device using the Device Manager menu and then enable it again using the menu to see if that addresses the error.

Step 1 – You can open Device Manager by right-clicking on the Start key of your computer and choosing it.

Step 2 – Expand the menu Human Interface Devices located in the Device Manager window and click on it.

Step 3 – Then right-click on ‘HID-compliant touch screen‘ and you will be able to select it.

Step 4 – You can disable the device by selecting Disable device from the context menu. Then confirm it.

Step 5 – Choose Enable device from the same menu again by right-clicking. Check whether your touchscreen works after rebooting your computer.

Solution 4 – Drivers for TouchScreen should be Reinstalled

It is possible that your laptop’s touchscreen function has been messed up by corrupt HID-compliant touchscreen drivers. The required drivers need to be reinstalled and you should try again. The following steps will guide you.

Step 1 – Search for Device Manager by pressing the Windows key.

Step 2 – The menu will open once you hit Enter. The ‘HID-compliant touch screen‘ can be found under the Human Interface Devices section. Right-click on it to open it.

Step 3 – You can uninstall the device by selecting it and then confirming it.

The OS will automatically install the necessary drivers when you reboot the computer. You will be required to restart the computer.

Solution 5 – Manually Downloading the updates from Device Manufacture

There is a lot of software built into laptops from OEMs such as HP, Dell, Asus, and Lenovo. This software allows users to install necessary updates, tweak hardware settings, check system properties, and perform other functions.

You might be able to fix touchscreen issues on your laptop by opening the OEM app on your laptop and installing the pending updates. This example shows how HP Support Assistant works in practice. In the example below, we will show you how it works in action.

Step 1 – The HP Support Assistant app will open once you click on it.

Step 2 – The easiest way to install pending updates on your laptop is to go to the Updates menu on your My Dashboard and click on them.

Solution 6 – Use Windows Troubleshooting Program to detect any Problems

In Windows Settings, it is not possible to access the hardware and devices troubleshooter. Windows Terminal is required to run it. Take a look at how we can help.

Step 1 – The Windows Terminal can be opened by right-clicking the Windows key.

Step 2 – You can run msdt.exe -id DeviceDiagnostic by typing it in the search box and hitting Enter.

Troubleshooting the touchscreen will be performed by the OS using its Hardware and Device troubleshooter.

Solution 7 – Try Calibrating Your Device Screen

The Control Panel menu can be used to calibrate the touchscreen on your laptop if it has suddenly stopped working.

Step 1 – The Control Panel can be found on your laptop under Start, Control Panel.

Step 2 – Category should be chosen as the View option.

Step 3 – Make sure Hardware and Sound are selected.

Step 4 – Select Tablet PC Settings from the drop-down menu. The screen will be calibrated for pen or touch input when you click Calibrate the screen.

Step 5 – Calibrate can be selected from the following menu.

Step 6 – When you calibrate the Pen input, the OS will ask whether you want to calibrate the Touch input as well. Make sure Touch input is selected.

Complete the process by selecting the crosshair when it appears on the display.

Solution 8 – Reduce your Laptop’s Temperature

The laptop display might become uncomfortable to touch after long and heavy work hours or playing games. You might not be able to register touch inputs on your laptop if its temperature is too high.

It would be a smart decision to let your laptop rest for a while

Solution 9 – Keep your windows 11 updated

You may experience touchscreen issues on your laptop if your Windows 11 build is outdated. You can find Windows Update in Windows Settings. You’re good to go once you’ve installed the pending updates.


In Windows 11, Microsoft has made a number of improvements to the taskbar to improve the tablet experience. There are some things that can spoil your experience when you are dealing with ghost touches on display. In no time at all, you will be able to solve touchscreen problems in Windows 11 as soon as you apply the tricks described above.

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